Privacy Policy – OctaTrap

Effective date: June 2026
Last updated: June 2026

1. Who we are
OctaTrap owns and operates the website octatrap.com (the "Site"). We specialise in large‑area bottom fish traps for eels, catfish, and other bottom‑dwelling species.

If you have questions about this privacy policy, contact us at: info@octatrap.com

2. What data we collect

Contact information – name, email address, phone number, shipping address (when you order, request a quote, or fill out a contact form).
Usage data – IP address, browser type, pages visited, time spent on our site (via cookies, e.g., Google Analytics).
Order history – details of products you purchase.
Communication data – any information you provide when you ask a question or request support.

3. How we collect your data
We collect data when you:

Visit our website (cookies and analytics).
Contact us via email, contact form, or phone.
Request a quote or place an order.
Sign up for product updates (if offered).

4. How we use your data
We use your data to:

Respond to your inquiries (quotes, questions, orders).
Process and ship your orders.
Improve our website and product design.
Comply with legal obligations (e.g., tax records).

We do not sell, rent, or trade your personal data to third parties.

5. Legal basis for processing (GDPR)

Consent – when you voluntarily contact us or accept cookies.
Contract – when you place an order, we need your data to fulfil it.
Legitimate interest – to respond to business inquiries and improve our services.
Legal obligation – where required by law.

6. Data retention
We retain your personal data only as long as necessary for the purposes collected, or as required by law (e.g., 7 years for financial records). Contact form inquiries are kept for 2 years unless they lead to a purchase.

7. Your rights (EEA residents)
Under GDPR, you have the right to access, rectify, erase, restrict, port, and object to processing of your data. To exercise these rights, contact info@octatrap.com.

8. Cookies
We use essential cookies (site functionality) and analytics cookies (Google Analytics). You can manage cookies via your browser settings.

9. Third‑party links
Our Site may link to external sites (e.g., shipping carriers, payment processors). We are not responsible for their privacy practices.

10. Data security
We use reasonable measures (HTTPS, secure hosting, limited access) to protect your data. However, no internet transmission is 100% secure.

11. International transfers
If you are outside the Netherlands, your data may be transferred to and processed in the Netherlands. For orders, necessary data (name, address) is shared with shipping carriers.

12. Children's privacy
Our site is not intended for children under 16. We do not knowingly collect data from children.

13. Changes to this policy
We may update this Privacy Policy. The updated version will be posted with a new "last updated" date.

14. Contact us
OctaTrap – info@octatrap.com – octatrap.com